eGift Card Terms & Conditions

These Terms & Conditions ("Terms") govern the purchase, gifting, redemption, and use of Entimessi eGift Cards ("eGift Card(s)"). By purchasing, using, redeeming, or receiving an eGift Card, you ("eGift Cardholder") agree to be bound by these Terms. 

These Terms & Conditions constitute the entire agreement between you and Entimessi regarding eGift Cards.

Issuance and Regulation

Entimessi eGift Cards are issued by Entimessi in accordance with the Master Direction on Issuance and Operation of Prepaid Payment Instruments (PSS.CO.PD.No.1164/02.14.006/2017-18 dated October 11, 2017, updated as on November 17, 2020) issued by the Reserve Bank of India ("RBI").

Purchase and Gifting

  • Eligible Purchasers: Only individual retail customers can purchase eGift Cards.
  • Payment Modes: You can purchase eGift Cards using Credit Card, Debit Card, Net Banking, or UPI.
  • Fees: There are no fees associated with eGift Card purchase or redemption.
  • Gifting: eGift Cards can be issued and gifted electronically to the recipient following the process outlined on the Entimessi website.

Value and Transfer

  • Non-Transferable Value: The eGift Card value cannot be transferred to any other account or bank account.
  • Cannot Purchase Other eGift Cards: This eGift Card cannot be used to purchase additional eGift Cards.

Validity

  • Expiration: eGift Cards have a validity period of 365 days from the date of issuance.

Registration

  • Optional Registration: Loading the eGift Card onto your wallet/account on the Entimessi website is optional. However, registration is required to view your remaining balance.

Cancellation and Returns

  • Non-Cancellable: Once purchased, eGift Cards cannot be cancelled, refunded, or returned.
  • Recipient Information: The recipient's email ID or mobile number cannot be changed after purchase.

Redemption

  • Redemption Platform: eGift Cards are redeemable only on www.entimessi.com.
  • Partial Redemption:
    • If the order value exceeds the eGift Card amount, the remaining balance must be paid using another payment method.
    • If the order value is less than the eGift Card amount, the remaining balance will be reflected on the same eGift Card.
  • Multiple eGift Cards: You can only redeem one eGift Card per order.
  • Combination with Promotions: eGift Cards can be combined with promotional codes and other payment options.

Restrictions

  • Not Redeemable for Cash or Credit: eGift Cards cannot be exchanged for cash or credit.

Additional Terms

Entimessi reserves the right to modify these Terms & Conditions at any time without prior notice.

Contact Us

For any questions regarding Entimessi eGift Cards, please read our FAQs or email us at care@entimessi.com.