Return & Exchange [Standard]
- Return/Exchange Window: Items can be returned or exchanged within 7 days from delivery.
- Return/Exchange Proof: Provide clear, unedited images or videos of the unboxing process.
- Item Condition: Returned items must be unused, unworn, and in original packaging.
- Exclusions: Clearance or final sale items cannot be returned or exchanged.
- Initiating a return/Exchange: Request on your store profile page or use our dedicated Return/Exchange Request form.
- Product Inspection: All returned products undergo a quality check.
- Refund Processing: Refunds are processed upon approval.
- Processing Time: Allow up to 14 business days for return/exchange processing.
- Refund Method: Refunds are credited to the original payment method.
- Shipping Costs: Original shipping costs are non-refundable.
- Hygiene Items: Certain items cannot be refunded due to hygiene reasons.
- Detailed Information: Refer to our Refund & Return Policy for more details.